Privacy Policy | The Peera

The Peera ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you use our website.

By engaging with our website and services, you consent to the practices described in this policy.

Information We Collect

Last Updated: Nov 02, 2025

We collect information that you voluntarily provide to us, which may include:

  • Personal Identifiers: Such as your name, email address, and WhatsApp number.
  • Consultation Information: Details you share during the inquiry and booking process, and any information disclosed during your private consultation session.
  • Technical Data: Such as your IP address, browser type, and pages visited on our site, collected through cookies and similar technologies (see Section 5).

How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule, provide, and manage your consultation services
  • To communicate with you regarding your inquiries, appointments, and related information.
  • To personalize your experience and provide content relevant to your interests.
  • To improve our website, services, and customer experience.
  • To comply with any applicable legal obligations.

The Basis for Processing Your Information

We process your information based on:

  • Your Consent: By explicitly agreeing to this Privacy Policy.
  • Contractual Necessity: To fulfill our obligations to you in providing the services you request.
  • Legitimate Interests: For administrative, fraud prevention, and service improvement purposes, always ensuring your fundamental rights are not overridden.

Cookies and Tracking Technologies

Our website may use "cookies" to enhance your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of our website.

How We Share Your Information

We uphold a strict principle of confidentiality.

  • Absolute Discretion: We do not sell, trade, rent, or otherwise share your Personal Identifiers or Consultation Information with any third parties for marketing or any other purposes.
  • Strictly Necessary Service Providers: We may only share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., our website hosting provider, email service). These parties are obligated to keep all information confidential and are prohibited from using your personal data for any other purpose.
  • Legal Requirement: We may disclose information where required by law, subpoena, or other legal process, or if we believe it is necessary to protect our rights or the rights of others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our contractual obligations to you, and to comply with any legal or reporting requirements.

Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access: Request copies of the personal data we hold about you.
  • Rectification: Request that we correct any information you believe is inaccurate.
  • Erasure: Request that we erase your personal data, under certain conditions.
  • Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing: Object to our processing of your personal data, under certain conditions.
  • Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at email@thepeera.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, your data, or our practices, please contact us at: email@thepeera.com